Login to South West London Pathology Services

If you have any queries about pathology consumables – you need a new account or you have a query about your order, please telephone 020 8266 6827. Forgotten your password

Requests and labelling

South West London Pathology (SWLP) has a sample request and labelling policy which describes how requests for pathology investigations should be made and accompanying samples labelled.

These robust arrangements are to ensure that any requests or specimens sent to any of our laboratories are correct and accurately labelled.

Accurate identification of the patient will ensure that the request will be processed quickly, sample analysed in a timely manner and an accurate and informative report issued.

This information is targeted at all users of our pathology services including trust, primary, secondary and tertiary referrals and also applies to specimens and requests sent as part of the Antenatal Screening Programme.

Unlabelled or mislabelled samples

Blood Sciences and Immunology

  • Any requests or specimens received by the laboratory that are unlabelled or poorly labelled will not be analysed.

Blood Transfusion

  • It should be assumed that unless the sample is labelled completely and correctly, it will not be processed.
  • Please note that where Trusts have a ‘two sample’ rule, grouped blood products will not be issued unless two blood groups have been performed on two separate samples, taken on different occasions which have required separate patient identification checks.

Cytology

  • Cervical specimens that are not labelled adequately with patient identifiers will be discarded. A letter will be issued requesting a repeat specimen after three months.

Histology

  • If it is decided the sample cannot be repeated, the clinician must complete a pre-examination error form supplied by the laboratory. This form requires the clinician take full responsibility for an error, and requests additional patient information. Forms should be faxed, emailed or taken to lab. The reporting pathologist will also be informed of the incident prior to processing the specimen.
  • All pre-examination errors must have a comment in the report indicating this has taken place.

Microbiology

  • Microbiology will not contact the requesting clinician immediately, but will issue a report stating the fact that the sample/request is incorrectly labelled and so will not be processed.
  • The sample will be stored for a period of time allowing the requestor to contact the department (Consultant Microbiologist).
  • As soon as requester is aware they require a repeat test or additional tests on the sample, they should contact the laboratory as the specimen may have a short period of time in the lab before being discarded.
  • In exceptional circumstances, if the specimen cannot be repeated, it may be processed and reported, but with a comment describing what has happened.


Microbiology – exceptions

Certain samples are considered to be unrepeatable by the department and if they are incorrectly labelled they may  be analysed and reported, but with an appropriate comment added.

These samples include:

  • blood cultures
  • CSF
  • sterile fluids and aspirates
  • biopsies
  • tissues and bone from unrepeatable sites
  • samples taken in the operating theatre.

Latest news

January 7, 2025

A day in the life… Ana Silva

What does an average day look like? For Ana Silva, no two days are alike, and she thrives in the whirlwind of responsibilities that come with her role. “Right now, it’s probably a mix of two or three different jobs,” Ana laughs. “On the one hand, I’m a senior in serology, so I’m managing the […]

Read more
December 31, 2024

A legacy of dedication: celebrating Robert Akutu’s retirement after 25 years in cellular pathology

After a distinguished career spanning 25 years, Robert Akutu is preparing to retire as General Manager of Cellular Pathology at South West London Pathology. His journey has been marked by transformative leadership, a passion for innovation, and an unwavering commitment to improving patient care. While his career may be coming to a close, his influence […]

Read more
December 24, 2024

Read our 2023/24 annual report

The South West London Pathology (SWLP) team has achieved remarkable milestones in the past year, and we are excited to share the highlights in our annual report for 2023/24. Packed with inspiring stories, key achievements, and a glimpse into our exciting future, this report is a testament to the dedication and innovation of our incredible […]

Read more
November 19, 2024

A day in the life of Simon Brewer, managing director at South West London Pathology

For Simon, no two days are alike. From back-to-back meetings to site visits, his role balances strategic planning with on-the-ground problem-solving. “I prefer being in the labs,” he says, valuing direct engagement with frontline staff to inform decisions.

Nicknamed “Captain Chaos” for his knack for shaking up the status quo, Simon thrives on driving innovation and keeping SWLP moving forward as a dynamic, people-focused service.

Read more