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IT

Informatics is critical to the provision of healthcare and South West London Pathology use a number of integrated IT systems to provide electronic requests and results for both primary and secondary care.

At South West London Pathology GP reports are delivered electronically directly to the practice. Electronic delivery was introduced for our GPs via the Pathology Messaging Implementation Project (PMIP) which is the national NHS project that introduced universal delivery of electronic pathology results to GPs in Great Britain.

The electronic delivery of test results from our laboratories to clinical users means diagnosis can be speeded up and ensures accurate and timely delivery of critical clinical information.


Please use the following number to contact SWLP IT to log any IT issues/change requests that you would like us to investigate:

SWLP IT:  0208 266 6187
SWLP EMAIL: SWLP-IT@stgeorges.nhs.uk

If you are based at St George’s Hospital you can also log the call directly yourself on the following webpage:

HEAT:  https://stgeorges.saasiteu.com/

This allows us to track all requests that are made to the team.


Croydon IT helpdesk

If you are a GP in Croydon and you need to contact Croydon IT department, please contact the Croydon IT helpdesk on 0208 401 3838 or email on CH-TR.IT@nhs.net

Latest news

April 20, 2026

Seven Years, four modules and a pandemic: Gill Hubbard’s MSc journey

After seven years of part-time study, countless late nights and a global pandemic, Gill Hubbard, Head of Quality at SWLP, has officially completed her MSc in Healthcare Quality Management. “It’s a great achievement,” she says with a smile. “I’m just very happy to be done with it.” Gill began the MSc just before COVID-19 changed […]

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March 17, 2026

Updated criteria for C. difficile testing in community patients

The Microbiology laboratory at South West London Pathology (SWLP) is now following advice set out in the UK Standards for Microbiology Investigation for the investigation of faecal specimens for Clostridioides difficile (UKHSA) regarding criteria for C. difficile testing.

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March 8, 2026

Ambition and success: Anna Parley on International Women’s Day

For Anna Parley, Communications and Marketing Lead at South West London Pathology, International Women’s Day is both a celebration and a moment of reflection.

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March 2, 2026

Immunology Laboratory upgrade – latest updates

The Immunology Laboratory is undergoing a major upgrade in partnership with Siemens.  The project includes installation of a new automated sample handling system, consolidation of lab testing onto fewer analytical platforms and repatriation of many tests.

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