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IT

Informatics is critical to the provision of healthcare and South West London Pathology use a number of integrated IT systems to provide electronic requests and results for both primary and secondary care.

At South West London Pathology GP reports are delivered electronically directly to the practice. Electronic delivery was introduced for our GPs via the Pathology Messaging Implementation Project (PMIP) which is the national NHS project that introduced universal delivery of electronic pathology results to GPs in Great Britain.

The electronic delivery of test results from our laboratories to clinical users means diagnosis can be speeded up and ensures accurate and timely delivery of critical clinical information.


Please use the following number to contact SWLP IT to log any IT issues/change requests that you would like us to investigate:

SWLP IT:  0208 266 6187
SWLP EMAIL: SWLP-IT@stgeorges.nhs.uk

If you are based at St George’s Hospital you can also log the call directly yourself on the following webpage:

HEAT:  https://stgeorges.saasiteu.com/

This allows us to track all requests that are made to the team.


Croydon IT helpdesk

If you are a GP in Croydon and you need to contact Croydon IT department, please contact the Croydon IT helpdesk on 0208 401 3838 or email on CH-TR.IT@nhs.net

Latest news

January 20, 2026

SWLP pioneers national first in emergency heart care

In a significant advance for emergency medicine, SWLP has become the first pathology network in the country to successfully implement a groundbreaking point-of-care, high-sensitivity troponin testing pathway within the busy Emergency Department at Kingston Hospital. This transformative development is set to profoundly improve the care and experience of the many patients who arrive with chest pain, a symptom that demands both swift and accurate assessment.

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January 15, 2026

A day in the life…Faye Browne, Quality Lead in Point of Care Testing

Faye joined the SWLP Point of Care Testing (POCT) team in 2019 as a POCT coordinator, having previously worked as a biomedical scientist in biochemistry and being rostered onto her organisation’s POCT team, where her interest in point of care began. During her time at SWLP, Faye’s role has developed into the Quality Lead for the expanding service. 

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December 24, 2025

Celebrating a landmark year: SWLP Annual Report 2024/25

We have published our Annual Report for 2024/25, showcasing a year of exceptional transition, resilience, and achievement. The report highlights a period of major modernisation, with significant investments in cutting-edge automation from partners like Beckman Coulter, Leica Biosystems, Roche, and Kiestra. This technological transformation is enhancing diagnostic precision and speed across the network. A defining […]

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December 22, 2025

SWLP Cellular Pathology team achieves sustained turnaround time success

South West London Pathology’s (SWLP) Cellular Pathology department has achieved a significant and sustained improvement in turnaround times for suspected cancer histopathology samples, now consistently meeting a key national NHS target.

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