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IT

Informatics is critical to the provision of healthcare and South West London Pathology use a number of integrated IT systems to provide electronic requests and results for both primary and secondary care.

At South West London Pathology GP reports are delivered electronically directly to the practice. Electronic delivery was introduced for our GPs via the Pathology Messaging Implementation Project (PMIP) which is the national NHS project that introduced universal delivery of electronic pathology results to GPs in Great Britain.

The electronic delivery of test results from our laboratories to clinical users means diagnosis can be speeded up and ensures accurate and timely delivery of critical clinical information.


Please use the following number to contact SWLP IT to log any IT issues/change requests that you would like us to investigate:

SWLP IT:  0208 266 6187
SWLP EMAIL: SWLP-IT@stgeorges.nhs.uk

If you are based at St George’s Hospital you can also log the call directly yourself on the following webpage:

HEAT:  https://stgeorges.saasiteu.com/

This allows us to track all requests that are made to the team.


Croydon IT helpdesk

If you are a GP in Croydon and you need to contact Croydon IT department, please contact the Croydon IT helpdesk on 0208 401 3838 or email on CH-TR.IT@nhs.net

Latest news

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Making every second count: inside Croydon’s Performance Partnership

Walk into the Clinical Blood Sciences lab at Croydon University Hospital and you can’t miss them: a pillar covered in laminated wall charts, each one a grid of red and green marker strokes climbing towards a 95% goal line. They track urgent turnaround times for tests like troponin, U&Es and CRP, day by day, month by month. They’re simple. They’re visible. And according to the team behind them, they’re changing how the lab works.

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September 8, 2026

Serendipity: Dr Sarah Davie’s path from the laboratory bench to NHS leadership

There is a moment in every meaningful career when the role you have been preparing for finally meets the person you have become.. As Sarah prepares to step down from her role as Network Clinical Lead for Biochemistry at South West London Pathology, Sarah reflects on her forty-two year career that began with a serendipitous laboratory placement and evolved into a legacy of connection and collaboration.

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September 3, 2026

Day in the Life: Diana Mohanaraja, Band 6 Biomedical Scientist

For Diana, every day presents a unique challenge. it all depends on which bench she’s working. Some days she’s on a one-person bench, giving her the freedom to plan her own time. Other days she’s in the 6800, SWLP’s busy molecular suite housing three Cobas analysers, working alongside an Associate Practitioner and one or two Band Support Workers.

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July 27, 2026

Learning from Bordeaux: shaping the future of our GP hub

Our managing director, Simon Brewer, led a team from the South West London to Bordeaux, France to visit one of Europe’s most advanced diagnostic laboratories, a trip that is now directly shaping plans for SWLP’s own GP hub.

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